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Privacy Policy

Last updated: 2025-06-23

Entrawood (Pty) Ltd and Entrakor (collectively referred to as “Entrawood”, “we”, “us”, or “our”) are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, www.entrawood.co.za.

1. Information We Collect

We only collect personal information that you voluntarily provide to us through the following forms:

  • Quote Request Form: When you select the checkbox “I would like to receive a quote from an Entrawood dealer” on the Request a Quote page, we collect your contact details and share them with our trusted dealer partners to fulfill your request.
  • Trade Client Application: When you apply to become a dealer via the Trade Clients page, we collect your business and contact information to evaluate your application.
  • Contact Form: When you submit a query via the Contact page, your information is received and handled directly by Entrawood.

2. How We Use Your Information

We use the information you provide to:

  • Respond to your inquiries and requests
  • Connect you with an appropriate Entrawood dealer (if applicable)
  • Evaluate trade client applications
  • Improve our services and website functionality

We do not sell or rent your personal information to third parties.

3. Sharing of Information

We only share your information with Entrawood-authorised dealer partners when you explicitly request a quote and opt in via the quote request form. Entrawood handles all other submissions internally.

4. Data Security

We take your data security seriously. Entrawood uses a Thawte RSA certificate to encrypt all data transmitted between your computer and our web server, ensuring that any information you enter on our website is securely protected during transmission. We do not store any visitor data on the web server once the session is complete.

In addition, we implement appropriate technical and organisational safeguards to prevent unauthorised access, disclosure, or alteration of personal data.

5. Cookies

Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies if you prefer.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent where applicable

To exercise these rights, please contact us at sales@entrawood.co.za.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

 

Terms & Conditions

Last updated: [Insert Date]

By accessing and using the Entrawood website (www.entrawood.co.za), you agree to comply with the following terms and conditions. These terms govern your use of our website, content, and downloadable materials.

1. Intellectual Property

All content on this website, including but not limited to product images, catalogues, text, graphics, and logos, is the property of Entrawood (Pty) Ltd and Entrakor unless otherwise stated. These materials are protected by applicable copyright and intellectual property laws.

2. Permitted Use

We encourage our clients and authorised resellers to:

  • Use our product images in quotes, presentations, and sales materials
  • Download and share our catalogue for browsing and promotional purposes

This permission is granted solely for the purpose of promoting Entrawood and Entrakor products.

3. Prohibited Use

You may not:

  • Use our images or materials to promote products from other manufacturers
  • Copy, reproduce, or modify our products or designs
  • Use our content in a misleading or deceptive manner

Any misuse of our intellectual property may result in legal action.

4. Website Use

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the site.