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Frequently Asked Questions

Discover answers to Entrawood Frequently Asked questions. Learn about lead times, custom desk options, pricing through dealers, our 5‑year guarantee, cleaning tips, installation services, and proudly South African manufacturing.

Office Furniture Lead Times – How Long Does Delivery Take?

Our standard lead time is 10–15 working days from order placement. All products are made to order.

For custom items, we’ll provide a drawing within 1–2 days. Production begins once we receive signed approval and any required fabric.

Do you offer product customisation?

Yes. We offer custom sizes, colour combinations, and power cut-outs across our ranges. Explore our fully customizable storage solutions here: Backdrop Custom Storage.

Why can’t I see prices on your website?

Entrawood and Entrakor sell through trusted dealer partners, not directly to end users.

  • Request a quote, and we’ll connect you with a dealer near you.
  • Interested in becoming a dealer? Email us at sales@entrawood.co.za

5-Year Guarantee on Entrawood & Entrakor Furniture

We provide a 5-year manufacturing guarantee against defects in materials or workmanship. Exclusions include misuse, incorrect installation, or product modifications. We proudly promise 90% local content across our main ranges. Read our full guarantee here: Guarantee Letter.

South African Office Furniture Manufacturer – Proudly Local

Yes. Entrawood and Entrakor are proudly South African, with over 35 years of experience in designing and manufacturing office and training furniture.

  • ISO 9001:2015 certified manufacturing systems
  • 90% locally sourced and produced content
  • Products crafted from melamine, steel, and upholstery to suit diverse markets

Beds & Built-In Cupboards for Student Accommodation

Yes. We manufacture beds, built-in cupboards (BICs), and desks designed for specific student accommodation projects. View some of the projects we have collaborated in here: Student Accommodation.

Can you help with office layouts?

Yes. We offer complimentary layout and rendering services. Simply provide a floor plan and a brief outlining your needs, colours, and employee requirements.

Cleaning Office Furniture – Desks, Steel, Upholstery & HPL

  • Melamine desks & storage: Wipe with a damp cloth; use mild cleaners like Sunlight liquid or Mr Min. Avoid oil or ammonia-based products.
  • Powder-coated steel: Damp cloth or mild soap; avoid harsh chemicals.
  • Upholstery: Follow fabric supplier instructions; professional cleaning recommended.
  • HPL surfaces: Damp cloth or eraser sponge; avoid oil or ammonia-based products.

Do you sell office chairs?

We don’t manufacture operator chairs, but you can browse our seating range here: Entrakor Chairs.

Furniture Installation Services – Professional Setup Available

Yes. We work with trusted installers in major metros and can arrange installation quotes on request.

Do you keep stock?

We manufacture to order. We have a 10 to 15 day lead time.

We may on occasion sell items off of our showroom floor to make space for new designs.

Do you take back or resell old furniture?

No, we do not offer take-back or resale services.
We also do not provide loan furniture.